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Credits/Points Frequently Asked Questions
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Q: What activities qualify for HLS
credits?
A: The following activities will result in HLS credits:
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Health Risk Assessment Survey - receive 5
credits if all members of the family complete the survey
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Preventive Care Screenings - receive 3
credits for completing a screening (this would include
completing the phone consult with D'Arcy Clinic), limited to
a maximum of 3 credits per year
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Self-care Screenings - receive 3 credits
for completing a screening, limited to a maximum of 6
wellness credits per year
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Healthy Living Programs - receive 5
credits for completing a healthy living program, limited to
a maximum of 10 wellness credits per year
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Online Monthly Seminars - receive 1 credit
for participating in a seminar, limited to a maximum of 6
wellness credits per year
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Health Coaching - receive 5 credits for
completing a coaching program, limited to a maximum of 10
wellness credits per year
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Disease Management - receive 5 credits for
enrolling in a Disease Management program
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Employer Activity - receive 2 credits for
participating in a community or onsite company event
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Monthly Challenges - credit amounts vary
based on the challenge
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End of Year Survey - at the end of the
year you will be invited to participate in a survey,
completion of the survey will earn 1 credit
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Q: What activities are able to be
tracked on the website?
A: The following activities may be tracked on our
website:
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Preventive Care Screenings - if you would
like to receive credits based on a qualifying event not
including the free consult from D'Arcy Clinic, you may
record the event on our website. Credit for a consult
with D'Arcy Clinic will be automatically awarded.
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Self-care Screenings - limited to twice a
year, record the activity and results of the activity on our
website.
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Healthy Living Programs
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Employer Activity - proof of participation
may be requested.
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Monthly Challenges - at the conclusion of
the challenge use the website to record your points total,
be sure to log the points under the appropriate challenge
for that particular month.
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Q: How do I receive credit for other
HLS qualified activities?
A: The activities listed below will be tracked and
awarded automatically. You do not need to enter these
activities into the website to receive credit.
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Health Risk Assessment Survey
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Preventive Care Screenings - phone consult
with D'Arcy Clinic will be tracked automatically, all other
Preventive Care Screenings must be entered on the website.
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Online Monthly Seminars - attendance will
be taken during the seminar, credits will be awarded
automatically.
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Health Coaching - this activity will
require enrollment, credits will be awarded automatically
upon completeion.
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Disease Management - this activity will
require enrollment, credits will be awarded automaticall.
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End of Year Survey
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Q: How do I review my current credit
status?
A: HMA Direct is developing a web portal to allow you
to view your HLS credit status. The portal is scheduled to
be released in 2010. Before the release of the portal, to
receive your current credit status please
contact HLS member services.
Q: What is the difference between
credits and points?
A: Points are used to track progress with the monthly
Challenges. Each challenge requires a designated number of
points to receive the wellness credits. We recommend that
you obtain at least 20 wellness credits to participate in then
Healthy Lifestyles program. Some employers may offer a
benefits related incentive if you obtain more than 68 wellness
credits. Check with your HR manager for more details.
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Need assistance?
Call 1-888-333-8828 or
Request a Call Back from a
Customer Service Representative.
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